So, this is how I fixed the issue I had after the horrible patch that was released this month by Riot on League of Legends. A lot of people were having the issue where they would get into the game, then when they launched it to the load screen to actually get into a game, it would crash out to a Bug Splat.
After repairing the client, repeatedly trying my hand at reconnecting in hopes that it would allow me in eventually, and other valid troubleshooting ideas, I finally decided to simply re-install League of Legends all together.
Here’s the problem you will likely run into if you’ve already tried this and it didn’t work. I haven’t really figured out what exactly it means, if I knew a bit more about programming I feel like I could probably help Riot pin point the area where this particular problem is coming from. But, anyway… here’s what you have to do, or at least this is what I had to do to fix my game.
- First, go to your directory where you have League of Legends installed. Select the folder and delete it, in fact hold down shift+delete and get rid of it permanently out of spite. Note that it will likely give you an error saying it can’t access certain files, which is fine. Just hit the Skip button.
- Second, go to your Control Panel and select Uninstall program. Find League of Legends on there and uninstall it through the control panel per usual. It will walk you through the uninstallation wizard.
- Finally, just to be sure, go back and make sure the LoL folder is completely gone. It should be. If you really want to be safe, delete your temp files from your temp folder. Scroll to the bottom of this article for directions on how to do this extra measure.
That is how I fixed my problem.
I realize this is a pretty straight forward problem, but I simply uninstalled it before and it didn’t get rid of all of the temp files and other information associated with your configuration settings if you only do that. If you launch League after you’ve uninstalled and it still has your Username saved in the login fields, then you did it wrong. If the fields are blank and you have re-type both your username and your password then it’s mission accomplished and if you’re as lucky as I was, you’ll be able to start wasting your life again in no time.
Now, for those of you who want to be thorough (and because I believe I also deleted my temp files at some point in my problem solving process) here are the directions. Please note that all of the direction above and below are based on the Windows 7 operating system. Specific ways to get to different menus may differ in older or newer versions of Windows.
- Open your Start menu.
- Type “run” into the search field at the bottom of the Start menu.
- A new window will open with another field in it, within that field type “temp”.
- If you actually need help doing this then you probably have never done it before and you have a ton of files in there. Highlight and delete them all using Shift+Delete.
- Once finished, repeat the process – start menu – run – but this time instead of “temp” type in “%temp%” and another directory will open, highlight and delete accordingly.
And complete! I recommend doing this process every few months to not only free up some space but allow your computer to run better.